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Communication Skills for Managers: For Business & Project Management


Communication Skills for Managers: For Business & Project Management, Singapore SKillsFuture elarning online course

Course Description

One of the biggest challenges managers face is communication. And yet, communication is also one of the most critical aspects of leadership. Without good communication, managers can fail to gain commitment from employees, fail to achieve business goals and fail to develop rapport with the people on their team. In short, they can fail as leaders no matter how good their intentions may be. This course will aid managers in building and strengthening their communication skills to work more effectively with their employees, peers and organization leaders.

Develop excellent communication skills to project an influential and knowledgeable profile to your teammates, improving overall effectiveness.

- Evaluate your communication with others to improve listening
- Learn communication elements to deliver clear and concise messages
- Learn to maximize your interaction with frequent audiences
- Improve your style of communicating key messages through feedback

This course qualifies for PMI Professional Development Units (PDU) and is SkillsFuture Credit Eligible.


Course Objectives

1. Learn how to establish team communication norms and expectations
2. Understand the importance in evaluating your communication with others to see how well you listen
3. Adopt three communication elements to strengthen your ability to deliver clear and concise messages
4. Ensure your team gets the right information at the right time to maximize effectiveness and objectiveness
5. Create communication reminders for the most frequent audiences you interact with
6. Team members let you know when you perform selected communication actions
7. Receive feedback from your team on how well you are communicating key messages


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Content

Team Communication Expectations

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Establish team communication norms and expectations

Managerial Listening Skills

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Evaluate your communication with others to see how well you listen

Communicate Clear and Concise Messages

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Use three communication elements to strengthen your ability to deliver clear and concise messages

Right Information at the Right Time

+
Ensure your team gets the right information at the right time

Communicating with Different Audiences

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Create communication reminders for the most frequent audiences you interact with

Team Communication Feedback

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Team members let you know when you perform selected communication actions

Communicating Key Messages

+
Receive feedback from your team on how well you are communicating key messages
SkillsFuture Credit Eligible
SGD $52.95
(Price excludes GST)
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